Privacy policy

Last updated: April 18, 2026

1. Purpose and Scope

Pixel Papercraft ("Pixel Papercraft," "we," "us") is committed to handling personal information in an open and transparent way. This Privacy Policy explains what information we collect, how we collect it, how we use it, how we share it, and what choices you may have.

This Privacy Policy applies to information collected through Pixel Papercraft, including account features, user submissions, contact forms, discussion features, and related site services.

2. The Information We Collect

We may collect the following kinds of information:

2.1 Information you provide directly

  • account information, such as username, display name, email address, and password,
  • account maintenance information, such as email change requests, password reset requests, and account activation details,
  • content you submit, including papercraft designs, photos, titles, descriptions, tags, comments, and other information you choose to publish,
  • messages you send through our contact form, including your name, email address, and message content,
  • information you provide when communicating with us about support, moderation, or account issues.

2.2 Information collected automatically

When you use the site, we may automatically collect technical and usage information such as:

  • IP address,
  • browser and device information,
  • pages viewed and actions taken on the site,
  • referring pages or links,
  • approximate location derived from IP address,
  • dates and times of access.

We may also store certain security and anti-abuse information, such as IP addresses associated with account logins or votes, where needed to protect the site and detect misuse.

2.3 Cookies and similar technologies

We and our service providers may use cookies and similar technologies to:

  • keep users signed in,
  • support site functionality and security,
  • remember preferences,
  • measure site usage and performance,
  • support advertising and related reporting,
  • help prevent spam and automated abuse.

If you disable cookies in your browser, some features of the site may not function properly.

2.4 Information from third-party features and services

Some features on the site rely on third-party services. For example:

  • Google reCAPTCHA may process information to help detect spam or abuse,
  • Google Analytics may collect usage data to help us understand how the site is used,
  • advertising partners and ad technology providers may collect information through scripts, cookies, or similar technologies,
  • Disqus may collect information if you use embedded discussion features,
  • Cloudinary may process uploaded images and related file metadata,
  • SendGrid may process email delivery information for transactional emails.

These third parties may collect information in accordance with their own privacy policies and terms.

3. How We Collect Information

We collect personal information:

  • directly from you when you create an account, submit content, vote, use forms, or contact us,
  • automatically through cookies, scripts, logs, analytics tools, and security tools,
  • from third-party services where that is necessary to operate specific features, such as comments, analytics, spam prevention, or advertising.

4. How We Use Information

We may collect, hold, use, and disclose information for purposes including:

  • creating and maintaining user accounts,
  • authenticating users and managing sessions,
  • publishing, displaying, moderating, and administering user-submitted content,
  • sending transactional emails such as account activation, password reset, moderation notices, and account-related updates,
  • responding to contact requests, support requests, complaints, and moderation reports,
  • operating, maintaining, securing, and improving the site,
  • detecting spam, abuse, fraud, and other misuse,
  • measuring traffic, usage, and feature performance,
  • delivering advertising and supporting advertising operations and reporting,
  • complying with legal obligations and protecting our rights, users, partners, and services.

We do not use your email address for general marketing newsletters unless we clearly ask for and receive consent to do so.

5. Public Content and User Submissions

Pixel Papercraft is a public site. If you submit designs, photos, descriptions, usernames, comments, or other content for public display, that information may be visible to other users and visitors and may be indexed by search engines.

Please do not include private or sensitive personal information in content you choose to publish publicly.

6. How We Share Information

We may share information:

  • with service providers who help us operate the site and its features,
  • with analytics, spam prevention, comment, image hosting, advertising, and email delivery providers,
  • when content is published publicly or submitted to public-facing areas of the site,
  • where disclosure is required or permitted by law,
  • to investigate, prevent, or respond to abuse, fraud, security incidents, or rights violations,
  • in connection with a sale, merger, reorganization, or transfer of all or part of the site or its operations.

We do not sell personal information in the ordinary sense of exchanging your account information directly for money. However, third-party advertising or comment tools embedded on the site may process information under their own terms and privacy practices.

7. Access, Correction, and Account Requests

If you would like to access personal information we hold about you, request a correction, or ask about deleting or updating account information, contact us at admin@pixelpapercraft.com.

Where available, you may also update certain account information through site account features.

We may need to verify your identity before processing a request.

8. Complaints

If you believe we have handled your personal information in a way that is inconsistent with this Privacy Policy or applicable privacy law, contact us at admin@pixelpapercraft.com.

Please include enough detail for us to understand and investigate the issue. We aim to review privacy complaints within a reasonable timeframe and respond as promptly as practicable.

9. Security and Retention

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. These steps may include technical, administrative, and service-provider security measures.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to operate the site, maintain accounts, moderate content, resolve disputes, meet legal obligations, and protect the security and integrity of the service.

10. Overseas Disclosure

Pixel Papercraft uses third-party providers that may store or process personal information outside your country, including outside Australia. These providers may include services used for cloud hosting, image hosting, email delivery, analytics, spam prevention, comments, and advertising.

Where practicable, likely overseas locations include the United States and other countries in which our service providers or their infrastructure operate.

11. Third-Party Sites and Services

This site may link to or embed third-party services. Their privacy practices are governed by their own policies, not this one. We encourage you to review the privacy policies of those third parties where relevant.

12. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of Pixel Papercraft after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact

For questions, access requests, correction requests, or privacy complaints, contact admin@pixelpapercraft.com.

© 2026 Pixel Papercraft